Terms of service
Tan Apparel Last Updated: May 8, 2026
Welcome to Tan Apparel. By accessing our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our store. If you do not agree to these terms, please do not use our website or services.
1. About Us
Tan Apparel is a men's fashion brand based in Vijayawada, Andhra Pradesh, India. We operate our online store at [yourwebsite.com] and sell men's clothing including but not limited to bootcut pants, jeans, and related apparel.
For any queries, reach us at: 📧 tanapparelofficial@gmail.com 📍 Opposite Hotel Raj Towers, Governer Peta, 2nd Floor, Kuppa St, Vijayawada, AP – 520002, India
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian
- You are legally capable of entering into a binding contract
- You are not barred from purchasing or receiving our products under any applicable law
We reserve the right to refuse service to anyone at our sole discretion.
3. Account Registration
You may browse our store without creating an account. However, to place an order, you may be required to register an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Keep your account credentials confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these terms or contain false information.
4. Products & Availability
We make every effort to display our products as accurately as possible, including colours, sizes, and descriptions. However:
- Actual colours may vary slightly due to screen display differences
- Product availability is subject to change without notice
- We reserve the right to limit quantities or discontinue products at any time
- Images are for illustrative purposes and may not be an exact representation of the product
In the event a product you ordered is out of stock, we will notify you and either offer a suitable alternative or issue a full refund.
5. Pricing & Payments
- All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
- We reserve the right to change prices at any time without prior notice
- Your order will be charged at the price displayed at the time of purchase
- We accept payments via the methods available at checkout, powered by Shopify's secure payment gateway
- We do not store your payment card details at any point
In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund, notifying you promptly.
6. Order Confirmation & Processing
- Placing an order constitutes an offer to purchase — it is not a confirmed sale until you receive an Order Confirmation from us
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability
- Once an order is confirmed and dispatched, it cannot be cancelled
- If you wish to cancel before dispatch, contact us immediately at tanapparelofficial@gmail.com
7. Shipping & Delivery
- We ship across India. International shipping availability is subject to change
- Estimated delivery timelines will be provided at checkout and in your order confirmation
- Delivery timelines are estimates and may be affected by courier delays, public holidays, or other factors beyond our control
- Tan Apparel is not responsible for delays caused by third-party logistics partners once the order has been dispatched
- Risk of loss and title for products passes to you upon delivery
For detailed shipping information, please refer to our Shipping Policy.
8. Returns & Exchanges
We do not accept returns. All sales are final once the order has been delivered.
Exchanges are available under the following conditions:
- Exchange requests must be raised within 7 days of delivery
- The item must be unused, unworn, unwashed, and in original condition with all tags intact
- The customer is responsible for both the return shipping cost to our warehouse and the forward shipping costof the exchanged item
- Exchanges are subject to stock availability
- We do not offer monetary refunds under any circumstance
For full details, please refer to our Return & Exchange Policy.
9. Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at tanapparelofficial@gmail.com with:
- Your Order ID
- Clear photographs of the item and packaging
- A brief description of the issue
We will review your claim and resolve it at our discretion. Claims raised after 48 hours will not be entertained.
10. Intellectual Property
All content on this website — including but not limited to logos, brand name, product images, text, graphics, and design — is the exclusive property of Tan Apparel and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or use any content from our website for commercial purposes without our prior written consent.
11. User Conduct
By using our website, you agree not to:
- Use the site for any unlawful or fraudulent purpose
- Submit false or misleading information
- Attempt to gain unauthorized access to any part of our website or systems
- Post or transmit any harmful, offensive, or spam content
- Scrape, crawl, or copy any data from our website without permission
- Interfere with the proper functioning of the website
Violation of these conditions may result in immediate termination of your account and legal action where applicable.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Tan Apparel shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or products
- Loss of data, revenue, or profits
- Delays or failures in delivery caused by third-party logistics partners
- Any damages resulting from unauthorized access to your account
Our total liability to you in connection with any claim shall not exceed the amount paid by you for the specific order in question.
13. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
- The accuracy or completeness of content on our website
- Uninterrupted or error-free access to the website
- The fitness of products for a particular purpose beyond what is described
14. Third-Party Links & Services
Our website may contain links to third-party websites or services, including payment gateways and logistics platforms. These are provided for your convenience and do not constitute an endorsement. We are not responsible for the content, accuracy, or practices of any third-party sites.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review it to understand our data practices.
16. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of India, including applicable consumer protection laws and the Digital Personal Data Protection Act, 2023.
Any disputes arising from these terms or your use of our website shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Vijayawada, Andhra Pradesh, India.
17. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.
18. Contact Us
For any questions, concerns, or disputes related to these Terms of Service, please contact us:
📧 tanapparelofficial@gmail.com 📍 Opposite Hotel Raj Towers, Governer Peta, 2nd Floor, Kuppa St, Vijayawada, AP – 520002, India