Refund policy
We put a lot of care into our products, and we hope you love your order. Before you shop, here's what you need to know about our policy:
No Returns, Period. We don't accept returns. Once your order is placed and delivered, it's yours. So please double-check your size using our Size Guide and read the product description before hitting that "Buy" button we've made it easy for a reason!
Exchanges? Yes, But Here's the Deal. Not the right size? No worries - we'll help you swap it, but here's how it works:
- You'll need to ship the item back to us at your own cost.
- Once we receive and inspect it, we'll ship out your new item and that shipping cost is on you too.
- The item must be unused, unwashed, and in original condition with tags on.
- You've got 3 days from delivery to raise an exchange request.
Think of it simply: you pay the shipping both ways, and we'll sort out the rest.
Got a Damaged Item? That's on us. Reach out within 48 hours of delivery with a photo and your order number, and we'll make it right.
Refunds - We don't offer refunds. In very special cases, store credit may be considered but that's entirely up to our team.
Still have questions? Drop us a message at tanapparel@help.com - we're happy to help.